Support

Select your provider

If you have a banking product "powered by NatWest" or "powered by NatWest Boxed" (as indicated in your legal documents), your first point of contact should be your product provider.

Please select your provider below:

How to find your provider

Check your app/portal:

Use the in-app messaging or "Contact Us" section within the website or application where you opened the account.

Review your statements:

Your monthly statements or welcome email will contain the name and contact details of the partner company.

If you are unable to locate your provider

Contact the support team directly:

support@nwboxed.com

Our standard opening hours are Monday to Friday from 9am to 5pm.