Vision & Values

Understand why we exist

Our journey

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Power of a bank combined with leading cloud technology 

NatWest Boxed is a joint venture between NatWest and Vodeno, a leading European BaaS player. Our partnership with Vodeno combines best-in-class financial services capabilities with innovative technology and proven success in supporting over 35 live clients.

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​​Our vision is to power the UK’s best embedded financial experiences​

Our solutions can be ​seamlessly ​integrated into the different services, applications and experiences of businesses and brands operating in every sector and serving every type of customer. 


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Our mission is to partner with businesses to help them to deepen customer relationships with our easy to integrate, scalable and compliant banking proposition. 

Understanding our culture

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It is important for our team, customers, partners, and other stakeholders to learn our values.

Our values are the foundations of the culture at NatWest Boxed. We use these as our North Star to not only support our ambitions as a company but also to guide the development of the individuals in our team.


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We walk in our customers’ shoes

Keeping our customer’s perspective foremost and knowing their priorities, enables us to build cutting edge solutions that solve their most challenging problems. 

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We run a commercially sustainable business

This means we will always be agile and react to opportunity but we also expect to make a positive impact on society through the solutions we create. 

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We are a high performance business

We encourage a culture of continuous learning and improvement. We expect every individual at Boxed to take pride in the work they deliver, both personally and across the whole team. 

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We are all here to thrive

Boxed fosters openness and collaborative development. We want everyone to enjoy sharing their knowledge and recognise we have all benefitted from the experience of our colleagues. 

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We make intelligent risk decisions

Making timely decisions is a big part of being a high performance organisation. Ensuring we also understand the business impact of those decisions is crucial to the success of our work. 

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