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Video
FT Live: Driving loyalty and revenue growth with embedded finance
19 September 202421 minute watch
With consumers demanding financial services at the point of need, more retailers are becoming a distributor of financial services and offering options such as digital wallets, term loans and POS financing within the customer journey. The results have been significant with retailers reporting up to 7% incremental revenue growth through embedded finance. Yet, new financial services can be a daunting path to tread, so what are the key ingredients for success?
What is banking-as-a-service (BaaS) and embedded finance in retail?
How can retailers build compelling embedded finance propositions?
What return on investment can retailers expect to achieve?
How should retailers navigate key areas such as consumer duty?
Speakers:
Akila Quinio, Retail Banking & Fintech Reporter, Financial Times (moderator)
Milan Nandha, Head of Innovation, Virgin Media O2
Andrew Ellis, CEO, NatWest boxed
Watch the on-demand recording here. Provided by Financial Times Live.
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